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Blog | Google AdWords Support Sucks (OK – Not all the time)…

17

Dec
2010

Google AdWords Support Sucks (OK – Not all the time)…

When you have a company as big as Google, it is obviously impossible to ensure that every single employee is at the top of their game, and sometimes mistakes will be made. This is unavoidable.

But it has happened to me once too often now for me to ignore it…

A relatively simple billing problem took 21 days to get resolved!

This involved a large number of emails between me and AdWords support, during which they obviously referred to someone else’s account, and not the account in question!

So the moral of this story is *make sure you enter backup payment details in your billing tab in AdWords*. If your primary credit card is stolen/cancelled it may not be a simple process to get your billing details updated and your campaigns running again…


  1. [New Post] Google AdWords Support Sucks (OK – Not all the time)… – via #twitoaster https://www.ppcni.com/google-adwords-supp

  2. [New Post] Google AdWords Support Sucks (OK – Not all the time)… – via #twitoaster https://www.ppcni.com/google-adwords-supp

  3. [New Post] Google AdWords Support Sucks (OK – Not all the time)… – via #twitoaster https://www.ppcni.com/google-adwords-supp

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